Navigating local healthcare services is a vital step in managing your wellbeing and ensuring timely support. This guide provides a breakdown of the Braunstone Health and Social Care Centre to help you understand what to expect and how to prepare for your next visit.
Services and Clinical Support at Braunstone Health and Social Care Centre
The Braunstone Health and Social Care Centre, located at 39 Hockley Farm Rd, Leicester, LE3 1HN, hosts the Hockley Farm Medical Practice. The facility provides Musculoskeletal (MSK) Physiotherapy, nursing, and specialist clinics for Child and Adolescent Mental Health Services (CAMHS).
Booking Appointments at Braunstone Health and Social Care Centre
You can secure an appointment by calling 0116 222 6100, though I recommend having your NHS number ready to speed up the process. Using the NHS App is often the most efficient way to manage your bookings flexibly.
| Method | Best For |
|---|---|
| Phone (0116 222 6100) | Direct queries |
| NHS App | 24/7 scheduling |
Operational Hours and Location Logistics for Braunstone Health and Social Care Centre
The centre operates various schedules, with the main practice open Mondays 08:00–20:00 and Tuesday to Friday 08:00–18:30. Remember that phone lines close between 12:00 pm and 1:00 pm daily.
Quality of Care and Patient Feedback
The practice received a „Requires improvement” rating during its 10 July 2024 Care Quality Commission (CQC) inspection. Important: Always document your clinical concerns clearly when providing feedback to ensure your voice effectively contributes to service improvements.
Proactive preparation and using digital tools like the NHS App will help you navigate your healthcare journey with confidence and ease. Remember that your health is worth the effort, so do not hesitate to reach out for the support you deserve.
Frequently Asked Questions
Is there an on-site pharmacy available?
No, there is no pharmacy located at the centre itself. You will need to visit the local Boots pharmacy situated at 532 Braunstone Lane for your prescriptions.
How long is the walk from the nearest bus station?
The walk from the Braunstone Way bus station takes approximately four minutes. It is a straightforward route that makes the facility easily accessible for those using public transport.
Can I email the practice for general enquiries?
Yes, you can direct enquiries to the Hockley Farm Medical Practice via email at [email protected]. Alternatively, for general feedback regarding the centre, you may use the address [email protected].
What are the specific hours for MSK Physiotherapy?
The MSK Physiotherapy service operates Monday to Tuesday from 08:00 to 16:00. Please ensure you book your session in advance by calling the dedicated line at 0300 300 0046.
